The Patient Follow-Up Problem: How Healthcare Practices Lose Revenue Between Appointments The exam room isn't where most healthcare practices lose money. It's in the silence after the visit. The patient who meant to book a follow-up but didn't. The referral that was recommended but never scheduled. The chronic condition management plan that required a 90-day check-in — and got no check-in at all. The prescription renewal that should have triggered a call but slipped through because your front desk coordinator was handling three other things at once. Every one of those gaps is a revenue gap. And in most practices, they happen dozens of times a week. This isn't a staffing problem. It isn't a care quality problem. It's a systems problem — and it's one that AI agents are particularly well-positioned to solve. The Numbers Behind the Silence The follow-up gap in healthcare isn't a minor inefficiency. It compounds. A patient who doe...