AI Agents for Small Business: What's Actually Changing
AI Agents for Small Business: What's Actually Changing There's a version of this conversation that's full of hype. You've probably heard it — AI is going to change everything, automate everything, replace everyone. It's loud, it's everywhere, and for most small business owners, it lands somewhere between confusing and exhausting. I'm not here to add to that noise. I've spent more than 30 years in international business, and the last several building and deploying AI agent systems for real organizations with real operational problems. I've watched a lot of technology get oversold and underdelivered. What I'm seeing with AI agents right now is different — not because the hype is accurate, but because the underlying capability is genuinely useful in ways that most small businesses haven't been shown yet. This post is about what's actually changing. Not what could theoretically happen in five years. What's happening now, in businesses ...